Director of Digital - William Joseph
Over the last couple of years, we’ve been asked to build more and more digital experiences for older users of the internet. Through these experiences we’ve learned a few things that you should consider when designing for people who have not grown up using digital tools.
It should be noted that ALL of these practices are simply good UX and design no matter who are your primary audience!
William Joseph works with universities and institutes to design research experiences that people can actually use. By running a small, specialist team he is able to stay close enough to the detail to provide solutions that actually work, whilst spotting patterns for successful overarching strategies.
Before joining William Joseph, James led the digital team at Cancer Research UK, the UKâ€™s largest charity. There and in his previous roles at Battersea Dogs & Cats Home and Variety he was responsible for the development of digital products that met user needs and drove business value, through his experience across Digital Marketing, UX, Analytics, SEO, Content Strategy, Development and Solutions Architecture.