Markus Zimmermann

Head of Interaction Design - Starship Technologies

»Here to deliver!« A robot’s tale after meeting millions of human beings.

With a mileage of 100,000 in over 100 cities around the world, Starship’s autonomous delivery robots have made the leap between testing and commercial availability, turning the robot delivery industry into an exciting reality. The robots are keen on interacting with a diverse number of users — citizens on the pavement, customers at their homes, and remote operators in Estonia—kinaesthetically, visually, via voice, or app. In this talk I’ll spotlight our research and development endeavours en route to natural interaction and how to help robots become socially accepted.

About the speaker:

Markus Zimmermann is Head of Interaction Design at Starship Technologies. He is passionate about interaction between humans, robots and notably automated vehicles, hence a member of IEEE ITSS and ACM SIGCHI. Markus was a research associate and doctoral candidate with the Technical University of Munich’s Institute of Ergonomics in 2011–2016, working on the European research projects ‘Designing Dynamic Distributed Cooperative Human-Machine Systems (D3CoS)’ and ‘Human Factors of Automated Driving (HFauto)’. He has worked with Starship in Tallinn since 2017.

My Sessions