Creating inclusive experiences for users with Special Educational Needs and Disabilities

Following the research, design and development of Essex County Council’s new SEND Local Offer website, we walk you through some of the insights gained through user research and how user needs were met through the new website.

About the speaker:

Leila is responsible for supporting Invuse’s public sector customers to drive their digital transformation strategies. As a passionate advocate for true digital accessibility best practice and user research, Leila has 10+ years experience supporting government teams and stakeholders to uncover the voice of the end user through GDS and WCAG led user experiences.